Case management is a key element in the helping process for our clients. Connecting clients to the appropriate and necessary resources not only can provide support, but can also be considered preventative interventions as well. In this workshop, we will explore the role of the case manager and review the various tasks completed to be effective. Case examples will be utilized throughout the workshop. [Required for Case Management Certificate Program]
At the conclusion of this webinar, participants will be able to:
- Define case management and the primary associated tasks
- Review the roles and responsibilities of the case manager
- Explore techniques to ensure accurate assessment and effective care planning
- Explore factors which may impact the case management process.
- Use case examples to illustrate the case management process in various settings
9:30 am Welcome and Introduction to workshop
9:40 am Define case management and review various types
10:00 am Review the roles of the Case Manager
10:20 am Discuss the case management process
Screening
Assessment
Care Planning
Coordination/ Implementation
Follow-up/ Reassessment
11:30 am Group Activity- Case Vignettes/ application of case management principles
12:00 pm Case Management – range of resources
12:05 pm Factor impacting the case management process
12:15 pm Wrap up- Effective case management tips
12:20 pm Conclusion/Q&A